Translate the sales Department self-written CRM to amoCRM, to transfer operational information in amoCRM.
1. We analyzed the existing business processes of the customer, described in detail the sales funnel and the support funnel, painted each stage of interaction between managers and customers.
2. Integrated CRM with the site - all applications fall on the site and are automatically distributed among managers.
3. Integrated amo with telephony, you can listen to any conversation with the client.
4. Set up additional widgets: automatic setting of tasks for managers, the presence of mandatory fields to fill in the transaction card.
5. Set up automatic sending of emails and messages to customers depending on the stage of the sales funnel, as well as sending trigger emails.
The processing speed of incoming applications is increased by 3 times. Managers do not lose customer information. The number of overdue tasks and errors tends to zero. With the help of customized scripts managers quickly close the objections of buyers, the number of closed transactions is growing.Video review
to Supplement the automatic filling of the data on counterparties of the firm in the process of making them was in the program. Set up an automatic generation of the company name from several sources. Develop a function of returning transactions from the sales funnel to the telemarketing funnel (telephone sales).
1. For 10 days we have developed a widget to automatically fill in the details of contractors when creating transaction cards.
2. Configured automatic generation of names when entering information in CRM.
3. For 4 days we have developed a mechanism for returning transactions from one funnel to another.
Time savings for managers completing the complex details of the customers. Automatic generation of the name of the client company, allowing you to enter information in amoCRM without errors. Unrealized transactions are not forgotten, and sent for revision to the Marketing Department. As a result, the company does not lose even the most "cold" customers.
Adjust the work of amoCRM - re-configure the sales funnel, expand the functionality of the system with additional widgets, integrate the system with various communication channels (in contact, Facebook, chatbots).
1. From scratch, described all the business processes of the Sales Department.
2. We set up the basic functionality and integrated CRM with the site, IP-telephony onlinepbx, automatic dialing service, social networks.
3. We have implemented a widget for automatic distribution of applications between managers + widget for automatic task setting.
4. Set the send trigger emails and triggered messages to customers.
5. Set up hidden and drop-down fields in the deal card.
6. We developed a script to automatically set the task to call the client.
7. Developed a block of call Analytics to monitor the effectiveness of managers.
The Manager can easily track the effectiveness of each employee of the company. Due to the configured regular mailing, loyalty and activity of regular customers of the company are growing. Despite a large number of traffic sources, no application is lost, everything is fixed in CRM. Fast tracking of overdue tasks and their redistribution allows to process transactions in time and not to lose interaction with clients.
In addition to the standard widgets from amoCRM, we have more than 100 of our own developments, about which our Manager will tell you
We had a client who annually earned 16 million rubles of profit, but could not track where he eventually spent 6 million. And one reason – the lack of cost control system
Statistics show that routine processes take more than half of the working time of the management and the probability to release at least a minute is extremely small if you do not have CRM
Proper training and professional widgets that facilitate the work of managers, guaranteed to remove this problem
With amoCRM, you don't need any third-party services. We integrate telephony, 1C, warehouse, social networks-all in one system, you will need to work in one window.
Of course, free solutions can be cost-effective, but they always have only partial functionality, so in most cases, it is the same manual work, and it is not always convenient to adapt to the business processes of Your company.